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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up window will open. It offers thorough info about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge collection of instructional video clips illustrating how to work with our hosting Control Panel. They're created for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, have a look at our comprehensive FAQ database, which contains questions asked by real individuals and provides real solutions. We periodically "revamp" our FAQ section with new Q&A's in order to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24-7-365 and eager to assist you with any problem. Each trouble ticket you open will be responded to in less than one hour (the average trouble ticket response time being about twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 180589

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com